This Privacy Policy describes and governs how we collect, use, share, and protection information collected in the context of our sites and services. Before you use or submit any information through or in connection with our sites and/or services, please carefully review our Privacy Policy. By using any part of the sites and/or our services, you acknowledge the collection, use, and disclosure of your information as described in this policy and elsewhere on the site. To the extent permitted by law, the English version of this notice and the Privacy Policy is binding and any translations into other languages are for convenience only. In the event of a discrepancy between the English version and any translation, the English version shall control.
Who We Are: Access information about our company, including where we are located.
Personal Information We Collect: Learn more about the type and volume of information we collect.
Cookies and Related Technologies: Learn about cookies and other technologies we use to capture, retain, and use information.
How We Use Your Personal Information: Learn about the ways in which we use your personal information.
Change of purpose: Learn about ways we may change the purpose of the information we collect and your associated rights.
Sharing Your Personal Information: Learn about the ways in which we share your personal information.
Behavioral Advertising: Learn about how we use your use behaviours to target advertising.
Opt-Out of Targeted Advertising: Learn how to opt-out of targeted advertising.
Do Not Track: Learn how to use the Do Not Track feature.
Third-Party Links: Learn how we use third-party links and your rights and responsibilities associated with those links.
International Transfers: Learn about limits on the transfer of your information internationally.
Data Security: Learn about the measures we employ to secure your information.
Data Retention: Learn our policies on data retention and your right to delete data.
Your Rights: Learn what rights you have to control your Personal Information granted by your state or country
Changes: Learn the ways we may change the Privacy Policy.
Minors: Learn about our treatment of minors in connection with our data collection and policies.
Contact Us: Find all the information you need to contact us in regards to your personal information and/or this policy.
Privacy Policy Summary
Our Privacy Policy
This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our sites and services, including those offered through our websites, communications (e.g., emails, phone calls, texts, etc.), and mobile applications (collectively, the “Service”). The terms “we,” “us,” and “our” refer to Bravingbird, a nonprofit corporation, including at www.bravingbird.com (the “Site”).
Before you use or submit any information through or in connection with our Service, please carefully review our Privacy Policy. By using any part of the Service, you acknowledge the collection, use, and disclosure of your information as described in this policy and agree to the policy provisions. To the extent permitted by law, the English version of this notice and the Privacy Policy is binding and any translations into other languages are for convenience only. In the event of a discrepancy between the English version and any translation, the English version shall control.
Who We Are
Bravingbird is the controller and is responsible for your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Email: privacy@bravingbird.com
Mailing address: 114 West Main St., West Dundee, IL 60118
Personal Information We Collect
When you visit or use our Service, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on and/or permitted by your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
It is important that the Personal Information we collect about you is accurate and current. Please keep us informed if your Personal Information changes during your relationship with us. You may update your personal information at any time by visiting Your Account and clicking on the “Edit your profile” link.
Cookies and Related Technologies
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. < For more information about cookies, and how to disable cookies, visit allaboutcookies.org. You can choose which cookies we can set by clicking the “Change Cookie Preferences” button below, however, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Except for essential cookies, all cookies will expire according to the stipulations and policies of our content management system, which can be viewed here.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.” Where we need to collect Personal Information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We also collect data when you otherwise interact with us directly, including where you subscribe to our service or publications, request marketing to be sent to you or give us feedback or contact us (“Contact Information”).
When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information and Contact Information. It does not include data where the identity has been removed (anonymous data). Unless otherwise prohibited by applicable law, we may collect, use, and share anonymous data without your knowledge or consent.
We do not routinely collect any “special categories” of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses. All of the foregoing is known as “Special Information.” However, there may be instances in which we request such Special Information from you in order to formulate, market, promote or sell products and services targeting all or part of the Special Information. In those circumstances, we will inform you of our actions with respect to the collection, use, and retention of Special Information, as well as your rights with respect thereto.
How We Use Your Personal Information
We will only use your Personal Information when such use is consistent with our Privacy Policy, and applicable law otherwise allows our use.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including setting you up as a customer, processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use your Personal Information where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, or where we need to comply with a legal obligation.
Change of Purpose
We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your Personal Information for an unrelated purpose, we will notify you and (i) ask for your consent; and/or (ii) explain the legal basis which allows us to do so without your consent. Our goal is to always secure your consent first. Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Sharing Your Personal Information
We share your Personal Information with third parties such as service providers and our professional advisors to help us render and/or improve on applicable services or otherwise as described herein. For example, we may share your personal information with a third-party data management SAAS provider to improve our services to you and/or to migrate data. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.
We may also share your Personal Information with third parties to whom we may choose to sell, transfer or merge all or parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Information in the same way as set out in this privacy policy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We require all third parties to agree to respect the security of your Personal Information and to treat it in accordance with applicable law and this privacy policy. We do not consent to our third-party service providers using your Personal Information for their own purposes or in a manner which is inconsistent with this privacy policy. As you know, we are unable to control third-party behavior, but whenever feasible, we use commercially reasonable efforts to ensure that third-parties who have been given access to Personal Information by us respect your privacy in the same or similar way as us.
Do not sell my personal information
We respect your privacy and will never sell your personal information. But in order to comply with regulations we extend the opportunity to exercise your right to protect your personal information against sale by filling out the form on this page.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt-Out of Targeted Advertising
Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: optout.aboutads.info
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser (i.e., an “Incognito Google Browser”). We do not have a Do Not Track tool for visiting our site, but you may opt out of certain cookies by clicking below:
Third Party Links
This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.
International Transfers
Where you are a customer or user outside of the US, please note that our use of your Personal Information will involve transferring your data internationally. Whenever we transfer your Personal Information internationally, we use reasonable commercial safeguards to ensure a similar degree of protection is afforded to it, for example where the country we are transferring to has been deemed to provide an adequate level of protection for personal data. Please contact us if you want further information on the specific mechanism used by us when transferring your Personal Information internationally.
Data Security
We have put in place reasonable security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your Rights
If you are a resident of a state or country that grants one or more of the following rights, we are giving you notice that you have some or all of the right to:
Access your Personal Information in a reasonable manner and timeframe; provided, we shall have no obligation to deliver such Personal Information to you in any specific format or manner, unless required by law or contract;
Request any incomplete or inaccurate Personal Information to be corrected, though we may need to verify the accuracy of the new data you provide to us and your identity and/or right to request such changes;
Ask us to delete or remove Personal Information; provided, however, there may be circumstances in which we are permitted by applicable law or other rights (including your consent) to retain such Personal Information;
Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms;
Ask us to suspend the processing of your Personal Information if our use of the data is unlawful but you do not want us to delete it, where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims, or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it;
Request the transfer of your Personal Information to you or to a third party (this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you); and
Withdraw consent at any time where we are relying on consent to process your Personal Information.
If you would like to exercise any of these rights, please contact us through the contact information below.
You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights described above). However, we may charge a reasonable administration fee if your request is clearly unfounded, repetitive or excessive, and/or if you request any specific format or manner of delivery. Alternatively, we may refuse to comply with your request in these circumstances.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. To the extent we retain your Personal Information beyond the point when we make substantive changes to this policy, we will notify you using certain elements of your Personal Information (e.g., email address). For the avoidance of doubt, a change in our policy does not automatically terminate our right to collect, use, or retain your Personal Information, beyond the time of change, unless such change specifically accomplishes such limitation.
Minors
The Site is not intended for individuals under the age of 13 and we do not knowingly collect data relating to children.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@bravingbird.com or by mail using the details provided below:
Bravingbird
c/o Privacy Compliance Officer
114 West Main St.
West Dundee, IL 60118
We appreciate the chance to deal with your concerns before you approach this body so please contact us in the first instance.
Privacy Policy Version Date: January 2023